OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
149 ratings and 94 comments received in the last 90 days.
25 March 2024
Myles was very informative and kept us updated with the purchase
21 March 2024
Smooth and easy process. Jamie was efficient and kept us up to date at all times. Charlie gave us a fantastic briefing when we collected the car.
09 March 2024
Lots of updates along the way. Good to get the video once my car had arrived,
09 March 2024
Amber was dealing with us . Lovely girl very pleasant and very knowledgable
08 March 2024
All good
07 March 2024
Charlie Hindle was excellent at explaining all the details of purchasing my new mini.He was very courteous and knowledgeable,he made purchasing my mini a pleasure.
06 March 2024
Kept up to date on a regular basis
28 February 2024
3rd new mini purchase, each time dealt with sales executive Amber. Everything is just so easy, and uncomplicated. Handover day brilliant, nothing is to much trouble by all the staff. Definitely will be back for a 4th mini!
22 February 2024
Everything was carried out promptly.
18 April 2024
Very satisfied
17 April 2024
Loved the valeting and complimentary mints left in car.
17 April 2024
It was perfect.
16 April 2024
Lovely staff, prompt appt. Very helpful
16 April 2024
Work completed on time
16 April 2024
Excellent staff and service
16 April 2024
The customer service I experienced with Dan Hacker at the service reception was exceptional. He was polite, courteous and very helpful. He made the booking in and collection of my MINI easy and trouble-free. He is a fine ambassador for Bowker MINI.
15 April 2024
Convenient appointment and good service
14 April 2024
Loved the video inspection of the car
14 April 2024
Fine. Though don't really understand why only a few weeks ago had a front brake pad service and now called for an oil. Cant both occur at same time
03 April 2024
Good service