OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
177 ratings and 138 comments received in the last 90 days.
16 October 2026
Friendly, helpful staff both at purchase and handover.
14 October 2026
There was a slight hiccup on pick up day which was disappointing, however the team booked the car in for the following week and rectified the issue. All the sales team are lovely- Charlie, Richard and young lady (sorry don't know your name)
13 October 2026
Once again Kirstin made the transaction so easy and kept me up to date with everything. On transfer she explained everything clearly and ensured I was happy before I drove my car away.
11 October 2026
Kirsten at Bowker Preston was fantastic. Very knowledgeable and helpful from start to finish.
10 October 2026
Kirstin, ensured a professional, understanding and often humorous handover My experience was outstanding and her product knowledge and patience certainly made all the difference
08 October 2026
Easy ordering, easy collection. Very pleased.
02 October 2026
Charlie in sales was very professional and very helpful with the purchase, also his colleague Heath.
01 October 2026
First class well recommended
27 September 2026
Kirstin and Heath were very friendly and helpful, making the process easy without feeling any pressure. Kirstin was very communicative and ensured I always knew what was happening.
29 October 2026
Easy service with hire car provided. Not easiest to book in first place
29 October 2026
All good, my car was collected from home and I had continuous feed back on everything needed for the service and MOT, all staff professional and friendly from reception to service staff,
28 October 2026
Friendly and high standards
27 October 2026
Efficient and professional service received.
27 October 2026
Shocking follow up.. Said I would receive a video of further work required on my vehicle.. Still waiting 2 weeks later!! Called an E-Mailed 3 times now .. ALL IGNORED.. And to think I gave them nearly £400.00.. Bunch of money grabbing idiots
26 October 2026
Service booking & experience ok. Issue - low power battery that was raised with no real solution offered as my fault for not doing enough miles. Yet mileage and mini ownership been have been constant for some years. Knocked my confidence in brand
26 October 2026
Pickup of the car was on time and convenient for me
26 October 2026
Work was done as early as possible which was good. Cosmetic damage to central steering wheel boss happened. Service manager agreed that his "trim man" would be in touch and he hasn't.
26 October 2026
There was an issue identified in the heath check video that was a tad worrying, however when I phoned to ask about this, it was immediately looked into and rectified. It turned out not to be an issue at all. Everything else went smoothly.
26 October 2026
The messages were duplicated and the technology took a little managing! The service and the car wash were excellent
FIND Bowker Preston.
Address
- Channel Way, On the Docks, Preston, Lancashire, PR2 2YA
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:CLOSED
Phone
- 01772 761234
Preston as well as surrounding areas including Lancaster, Leyland, Bamber Bridge and Garstang
Address
- Channel Way, On the Docks, Preston, Lancashire, PR2 2YA
Opening Hours
- Mon–Fri:08:00 - 17:00
- Sat:08:30 - 12:30
- Sun:CLOSED
Phone
- 01772 761234
Preston as well as surrounding areas including Lancaster, Leyland, Bamber Bridge and Garstang
19 October 2026
Sales Executive was professional but friendly and easy to deal with. At no time during the sales process did I feel pressured. Sales Executive kept me informed during the order to collection process.