OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
113 ratings and 94 comments received in the last 90 days.
18 April 2026
Excellent customer service from Sam. He was very helpful and not in the least pushy. which would have put us off. The car was delivered within the timeframe we were promised.
07 April 2026
From start to finish, buying my new mini from Preston Bowker was pleasurable and easy. The sales staff were all friendly and helpful. The salesman I had Simon Collinson went out of his way to help me and was excellent and extremely good to deal with.
05 April 2026
Slight dent on bonnet, will have to be fixed. Noticed at handover.
31 March 2026
Comfortable showroom Relaxed friendly atmosphere No pressure sales
31 March 2026
Kirstin was fantastic throughout the whole process
29 March 2026
Very friendly staff
29 March 2026
Perfect
28 March 2026
Really friendly salesman
26 March 2026
Kirsten Smith at Preston Mini was fantastic from start to finish, made the process really easy. Really friendly, great customer service and she remembered little details that made it a personal experience.
23 April 2026
Very smooth from booking to being done
22 April 2026
Organised and efficient but not very personable - not many interactions required due to set up Good to see video of checks by experts however documentation did not include any specific details found on my vehicle for my records
22 April 2026
Perfect from start to finish Staff are excellent I'm from Southport and like to make a day out of it in Preston (and the staff even give advise about the Music shops in town) excellent staff they could get jobs in 5 star hotels anytime
20 April 2026
No issues. No hassle Kept informed
19 April 2026
From the moment that I received an email informing me of a service requirement to the point at which my keys were returned the process was flawless. I experience as a customer and employee for dealerships and my expectations were surpassed
19 April 2026
Happy with service
13 April 2026
Friendly staff, informative
13 April 2026
The staff at Bowker Preston where superb
10 April 2026
Efficient service, apart from forgetting to replace brake fluid cap back on and leaving it in the well near the wipers.
10 April 2026
Brilliant customer care very understanding
FIND Bowker Preston.
Address
- Channel Way, On the Docks, Preston, Lancashire, PR2 2YA
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:CLOSED
Phone
- 01772 761234
Preston as well as surrounding areas including Lancaster, Leyland, Bamber Bridge and Garstang
Address
- Channel Way, On the Docks, Preston, Lancashire, PR2 2YA
Opening Hours
- Mon–Fri:08:00 - 17:00
- Sat:08:30 - 12:30
- Sun:CLOSED
Phone
- 01772 761234
Preston as well as surrounding areas including Lancaster, Leyland, Bamber Bridge and Garstang
18 April 2026
Simon was extremely helpful and understood my needs, the whole process was smooth and he gave me confidence with the car