OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
113 ratings and 95 comments received in the last 90 days.
26 April 2026
Kept well Informed throughout the process
24 April 2026
As a disabled driver I have to say I love my new beautiful Mini and cant fault it in any way. Easy to get in and out and super easy to drive. Super British racing green with a black roof, imaculate interier and super comfortable to drive.
18 April 2026
Excellent customer service from Sam. He was very helpful and not in the least pushy. which would have put us off. The car was delivered within the timeframe we were promised.
18 April 2026
Simon was extremely helpful and understood my needs, the whole process was smooth and he gave me confidence with the car
07 April 2026
From start to finish, buying my new mini from Preston Bowker was pleasurable and easy. The sales staff were all friendly and helpful. The salesman I had Simon Collinson went out of his way to help me and was excellent and extremely good to deal with.
05 April 2026
Slight dent on bonnet, will have to be fixed. Noticed at handover.
31 March 2026
Comfortable showroom Relaxed friendly atmosphere No pressure sales
31 March 2026
Kirstin was fantastic throughout the whole process
29 March 2026
Perfect
13 May 2026
5* service, friendly staff and efficient service
13 May 2026
Not happy with the advice given and quoted for works that don't require to be done instead of investigating deeper and coming up with an alternative cheaper solution instead of writing off a perfectly good gearbox.
12 May 2026
Everything ran smoothly and I was contacted about the possibility that my would fail it's MOT without new wipers. I appreciated the call and being given the option to allow the garage to sort. My car was hoovered and washed which is always nice
11 May 2026
Service covered everything needed, just took a little longer than expected but that's fine.
07 May 2026
Good service and friendly staff
07 May 2026
Very efficient service reception, a delight to deal with. Car returned washed and vacuumed and a comfortable well equipped waiting area.
06 May 2026
While experience was smooth
06 May 2026
Very pleasant and personable staff member who dealt with my service.
05 May 2026
It's really difficult to get through to the service department. The phone just rings and rings however when i did get through to someone they were always very helpful and friendly.
02 May 2026
Good staff communication
FIND Bowker Preston.
Address
- Channel Way, On the Docks, Preston, Lancashire, PR2 2YA
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:CLOSED
Phone
- 01772 761234
Preston as well as surrounding areas including Lancaster, Leyland, Bamber Bridge and Garstang
Address
- Channel Way, On the Docks, Preston, Lancashire, PR2 2YA
Opening Hours
- Mon–Fri:08:00 - 17:00
- Sat:08:30 - 12:30
- Sun:CLOSED
Phone
- 01772 761234
Preston as well as surrounding areas including Lancaster, Leyland, Bamber Bridge and Garstang
03 May 2026
The service I received from start to finish was incredible. The staff kept me fully informed and answered all of my queries. Both Amber and Liam were so helpful and I can't thank them enough for a seamless purchase experience.