OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
118 ratings and 92 comments received in the last 90 days.
12 March 2026
Because I was
10 March 2026
Everything was fantastic except for the paperwork. I didn't like signing off everything on my phone. I am not a 64 year old buffer who doesn't like technology. It was clumsy and not always easy to read.
08 March 2026
Great staff and environment. Everyone was really helpful. Thanks Charlie Liam and Jamie.
08 March 2026
Excellent service the car arrived early
03 March 2026
Everything and everyone was amazing from start to finish.
27 February 2026
Kristen was brilliant from start to finish. She is a very great customer service led sales person and very knowledgeable about Mini
27 January 2026
Everything went smoothly from start to finish and the Sales Executive kept me informed of every step as did the Finance Manager
27 January 2026
Very happy with the service given
05 January 2026
Everything ran smoothly. No problems. There was an awful lot of emails about different products though that I found quite overwhelming and then I was losing the more important ones in them. Maybe one email with the extra bits in would be better.
15 March 2026
Customer service outstanding from start to finish.
14 March 2026
Friendly people. Good communication.
12 March 2026
Staff very professional put me at ease keep it up
11 March 2026
Very satisfied
11 March 2026
Waited 25 minutes plus to get keys back when collecting car yet could see staff chatting
11 March 2026
Great product
08 March 2026
Very easy to book my service and a great selection of days/times. Pre booking in of the vehicle and selecting any extra services was fast and efficient. The staff on site are always helpful, friendly and knowledgeable.
07 March 2026
Great service from Emma
07 March 2026
Excellent service , which was very welcome as it wasn't on my last visit I need to give a special mention to ruby who dealt with me , very friendly, helpful and professional
07 March 2026
Great customer service, lovely friendly staff
FIND Bowker Preston.
Address
- Channel Way, On the Docks, Preston, Lancashire, PR2 2YA
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:CLOSED
Phone
- 01772 761234
Preston as well as surrounding areas including Lancaster, Leyland, Bamber Bridge and Garstang
Address
- Channel Way, On the Docks, Preston, Lancashire, PR2 2YA
Opening Hours
- Mon–Fri:08:30 - 17:00
- Sat:08:30 - 12:30
- Sun:CLOSED
Phone
- 01772 761234
Preston as well as surrounding areas including Lancaster, Leyland, Bamber Bridge and Garstang
12 March 2026
I was treated with respect and Professionalism from the start to the end of the process and my expectations were met.