OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
119 ratings and 78 comments received in the last 90 days.
16 May 2025
The sales person Amber was very pleasant and the dealer manager was also very accommodating and the overall experience was excellent
02 May 2025
very good service
01 May 2025
I felt listened to and looked after. I got exactly what i wanted. This is my 4th Mini from Bowker Preston and i have always felt valued.
25 April 2025
Simon Collinson was great, kept me updated
19 April 2025
Communication was excellent and any issues/queries/concerns were resolved.
10 April 2025
I dealt with Kirstin Smith from start to finish. She is a really pleasant, personable young lady. She looked after me 3 years ago and I specifically went back to her this time when changing my mini. Kirstin is a credit to your company.
08 June 2025
No complaint. You were all excellent. Quality of service. Thanks
08 June 2025
Passed MOT
06 June 2025
It was perfect and they went above and beyond
04 June 2025
Seeing the video of your car is good as it shows you what's wrong and if you need to get anything replaced
04 June 2025
A/A
03 June 2025
Been a customer of Bowker Preston for 40 years and always had good service.
03 June 2025
Raised a complaint with the service personnel who assured me someone would call me back with feedback. No one has contacted me . Extremely disappointed
01 June 2025
Staff always go above and beyond
26 May 2025
As above
25 May 2025
Warranty issues picked up and dealt with. Good communication.
25 May 2025
Efficient very time.