OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
120 ratings and 85 comments received in the last 90 days.
09 September 2025
All queries answered promptly and fully explained without hesitation
07 September 2025
The professional sales team answered any questions you have to put your mind at ease. Always provided a prompt response.
28 August 2025
Bowker mini Preston were amazing and Amber McLean was a star the whole time
07 August 2025
Satisfied
06 August 2025
The Mini centre is giving customers the high quality level when it's coming to customer experience, quality and quick service.
06 August 2025
We had excellent service from Kirstin at Bowker. She was extremely knowledgeable, competent and friendly. She kept in regular contact with us and explained every step of the process.
26 July 2025
Very patient. Nothing v too much trouble.
20 July 2025
Was a great experience as Kirstin was really attentive and helpful from start to finish. I got plenty of updates during the process. The handover was also really good as we had plenty of time to understand how to use the app and the car settings
17 July 2025
Amber the sales assistant at Bowker in preston was very helpful and patient. She made it very easy to buy a new car. Her colleague Myles was also very efficient and polite.
10 September 2025
As mentioned earlier the commentary couldn't be heard. Not a big fault so a star less ??
03 September 2025
EMMA kept in touch - her communication was excellent
03 September 2025
Great
02 September 2025
Straight forward, no problems
02 September 2025
They fixed my car and communication was excellent
01 September 2025
Excellent service. Friendly and knowledgeable reception staff.
01 September 2025
Loved my nice clean car afterwards too!
01 September 2025
Quick, easy and professional!
01 September 2025
My car was in for a recall not a service
29 August 2025
Good
09 September 2025
Staff were polite and helpful, actually respected me by being polite, and calling me sir on the phone and being more Business like when in store. Other manufacturers tend to be over friendly and less professional.