Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2

Customer Reviews.

service

5

Friendly staff in the showroom whilst waiting for my car. Coffee, snacks, TV, WIFI and magazines provided. Service done, and car returned clean inside and out. No problems.

06 January 2020

sales

5

All well organised and well done in a professional way. I did have to wait a bit longer than expected for the car to be available but I still had the other car to use.

06 January 2020

service

5

Always kept informed, friendly efficient service and hassle free handover.

29 December 2019

service

5

Collection and return to my place of work , no hassle for me returning it nice and clean

29 December 2019

service

4

Service is excellent however I received reminders that recommendations were required but I had these done whilst I was there.

28 December 2019

service

5

Completely satisfied as I expect to be with Bowker.

24 December 2019

service

5

As always i received excellent customer service.

23 December 2019

service

5

no issues

22 December 2019

service

5

Great service from all the team. There was also a problem with a seal round the boot which was leaking in water and they ordered the part in so it could be sorted same day so I didn't have to go back.

20 December 2019

service

5

Very helpful, attention to detail. Appreciate collection and return by a very friendly, helpful member of staff.

20 December 2019

service

5

Same as above. Nothing could be improved.

20 December 2019

service

5

My mini had its end of warranty check during which the service team discovered a fault which I was unaware of. They subsequently rectified the problem.

19 December 2019

sales

4

Great assistance when picking the car up and going through the features.

17 December 2019

sales

5

Love the car! Love the personal touch of getting a video

16 December 2019

service

3

New reception staff and when the card machine went down one of them told me they wdnt release my car if the payment didn't go thro!! Only £70 and I have been a customer for years. I offered to pay by BACS and she refused it.

15 December 2019

service

3

I had 2 issues that needed resolving. They told me parts would be in in 48 hours but 3 weeks later I've not heard from your service team.

14 December 2019

service

5

Great customer service.

14 December 2019

service

5

Fast, efficient, friendly, quality

12 December 2019

service

4

efficient service

12 December 2019

sales

4

Bowker Preston couldn't do enough. I did first approach Sytner Tamworth and had a poor e perience. They kept my deposit when after 24 hours I cancelled because Bowker Preston gave me a better deal.

09 December 2019

service

2

Unfortunately this is reflected in having to visit twice, as the problem was not found on the first visit. Then visiting a week later to be told the clutch has an issue! Quite blunt on the customer service front also. Explain options clearly.

07 December 2019

service

5

Really well treated - the hospitality was super! The staff were friendly and helpful and the car was returned in excellent condition!

06 December 2019

service

5

prompt appointment, good service, my car as sparkling clean after the MOT

04 December 2019

service

5

Bowker always make customers feel valued and trust the service provided, plus the added bonus of my car being cleaned too!

02 December 2019

service

5

Everything as said

30 November 2019

service

4

all The work is carried out efficiently and within the time stated.

29 November 2019

service

5

Good communication and knowledge. Car collection and return was great. Confidence in work that was done

28 November 2019

service

5

I think the response in question 1 covers the reason.

28 November 2019

service

4

Good quality service just disappointing my car wasn't ready earlier as originally stated

25 November 2019

sales

4.5

Very satisfied. However no new mats with a brand new car !! Find this hard to believe

25 November 2019

service

5

Helpful friendly and professional team, costs outlined and reasonable, car serviced while I was in town, no return journey needed

23 November 2019

service

5

Work completed, car returned clean and vacuumed...except inside the boot!

22 November 2019

sales

5

Very good that paperwork was done electronically which saved a lot of time and I didn't have to make appointments to visit the dealership. All the Staff were extremely professional and helpful. Car was ready on the date and time specified.

22 November 2019

service

5

Service is always exceptional at this dealership.

22 November 2019

service

5

Easy to book appointment,pleasant waiting area

21 November 2019

service

4

The treatment for the windscreen was very effective and the servicing was good. Just had to wait a little longer than expected for the car to be ready but was pleased with the outcome.

19 November 2019

sales

5

Always in contact

18 November 2019

sales

5

I was fortunate the perfect car was already on site. I got a fair trade in price plus reasonable discount on new car. Staff polite and efficient.

16 November 2019

service

5

Quick, efficient friendly service

15 November 2019

service

5

Laura was a great help and very professional

13 November 2019

service

5

Friendly/helpful/efficient staff

12 November 2019

service

3

Was told it would take max 90 mins, but had to wait 2.5 hours. Same last year too.

11 November 2019

sales

5

LOVE my Mini

10 November 2019

service

5

Excellent service and standards

10 November 2019

service

5

Sorted out my damaged radiator while I was away on holiday and kept me informed of what they were doing.

09 November 2019

service

5

Helpful staff and excellent service

09 November 2019

sales

5

cannot find fault

09 November 2019

service

5

You explained everything clearly and on time

08 November 2019

sales

4.5

Cos I'm never completely satisfied!

04 November 2019

sales

5

Because the salesman Simon was extremely helpful and had a thorough understanding of the product and my requirements