We mentioned an issue with some seals on the rear quarters & were offered a complimentary valet. When we arrived to the seals hadn't been sorted and it hadn't been valeted. We had to wait for it to be sorted

The works where completed within hrs.

The service received on collection of my car exceeded the unsatisfactory experiences.

The fact that I prefer to travel from London to ensure the Bowker Preston centre looks after my vehicles says it all really!

Friendly reception, efficient staff when booking in, work done on time, clean car. My only complaint would be the air con was far too cold while I waited for my MOT to be done I had to put my coat on, but was still cold.

Friendly and efficient

Professional and customer focussed

Mini haven't let me down when it comes to service.

The lady who was assigned to me was very friendly and efficient.

Great explanations, went through everything step by step, delivered to my door

No drama just good service

Bowkers easy to communicate with

Not only price matched their original quote for tyres, they bettered the cheapest I could find.

Every-one polite,helpful

Everything was handled very prifessionally

Friendly, helpful and approachable staff. Knowledgeable about the product without giving a hard sell. Great centre.

I arrived early for a 10-30 am appointment, but I had to wait 25 minutes [along with another customer] to be able to book in.We were told it was a staff shortage, but at least 5 other staff members were literally doing nothing during that time.

Great service all staff extremely helpful

Great communication and updated along the way.

Everything easy!

Great communication and service from the staff.

It would of nice to have had a phone call like the lady in service said she would ring me at 12, receptionist said she would email her to give me a call not heard anything since

Great service

Also pleasant fast service

The problem was completed just 1 day after a phone call very happy. The staff in the mini service centre are great to deal with.

salesman was faultless - never pushy, always supportive. No flannel. very supportive and helpful. Little videos sent to us were both welcome and informative

Very helpful and patient

Everyone seemed to be very busy, it would have been good to ask a few more questions

All issues resolved.

Everything explained clearly to me. Service was done within time specified.

Service carried out as requested

Excellent service, issues were resolved as requested.

Very help friendly team.

Fabulous staff - polite and friendly

My recall was dealt with swiftly and efficiently and I appreciated having a car health check carried out by Bowker which highlighted that I needed a new tyre.

Always treated with a smile, never any issues. Work always explained in detail and carried out to a high standard.

It didn't take as long and everything was covered under the warranty.

Every aspect of the service was dealt with quickly and efficiently. Staff were very good, even including some details explained about the cars technology that we were unaware of! Very helpful.

Really friendly

Fast, friendly, honest service.

Received my new car within a few days. Super impressed.

Service done as expected.

Bowker's were great during whole process

I refer to my previous answer

From the moment you walk through the doors to driving away - the SERVICE staff are just fabulous. Nothing is too much for them and everything is done with a smile.