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Customer Reviews.

service

4

Everything went smoothly

23 May 2022

service

5

They explained that it did not require discs only pads very honest. Also pointed out it would be cheaper to replace rear pads because the system does not pick up rear pad wear and it would compromise the discs later on. Video check, valet excellent.

21 May 2022

sales

5

There were a few delays due to the ongoing situation in Ukraine but I was kept informed every step of the way - amazing service!

17 May 2022

sales

5

Welcoming helpful

16 May 2022

service

5

Great service and friendly staff

16 May 2022

service

5

All done as explained and on time

14 May 2022

service

5

Great service team, they alway sort out any problems easily.

04 May 2022

service

5

Bowkers provided service extras that I was not expecting but which I very much appreciated.

02 May 2022

service

4

Very fair, doing only the required tasks.

30 April 2022

service

5

The staff where able to sort out my tyre problem even though they where busy .

29 April 2022

service

5

Very happy with customer service

26 April 2022

service

5

Visit to Preston MINI is always a pleasure always a friendly warm experience.

26 April 2022

service

5

Really quick, staff kept me informed and the video was of a high quality.

24 April 2022

sales

5

Totally professional

24 April 2022

service

5

Always good.

17 April 2022

service

5

Pick up And drop Off service was very efficient

17 April 2022

service

5

I generally deal with Tuesday who is always attentive, enthusiastic and honest. She keeps me informed all the way through and makes sure I am well looked after. From the meet and greet to the collection of my car afterwards - an absolute pleasure

16 April 2022

sales

5

Great service from all members of the team, but particularly great service from Richard and Kirstin.

05 April 2022

service

5

First rate work by workshop staff

01 April 2022

sales

5

Simon Collinson was extremely helpful and pleasant and responded to any emails or calls straight away.

30 March 2022

service

5

Mot all sorted

29 March 2022

service

4

I was dealt with promptly on arrival. Very helpful and friendly staff. Detail report on vehicle.

28 March 2022

sales

5

Great salesman

27 March 2022

service

5

The Service colleague, Thursday, was extremely pleasant, helpful and professional. The service and mot were carried out very well and in the time stated. Overall a very positive experience and great customer service provided

23 March 2022

service

5

Welcoming staff, knowledgeable at service desk. Very helpful as o asked for tyre pressure to be checked also.

22 March 2022

service

5

I drove SAAB's for more than 20 years and part of the reason I did was because in the day they had the best after care customer service and since they closed in 2010, I've never found anyone who could better them but I have now with BMW Bowker

22 March 2022

service

5

I had an the information I needed about my car. The video of my MOT was good and I understood what I was being told

21 March 2022

service

5

all good

21 March 2022

sales

5

Very smooth and efficient hand over

20 March 2022

service

5

An easy experience from start to finish.

20 March 2022

service

5

No worries, everything done well and in good time.

19 March 2022

service

5

Good service and ready on time

16 March 2022

service

5

The dealership is always helpful and is very quick at booking you in and returning the car.

15 March 2022

service

5

Excellent no issues at all

14 March 2022

service

5

Service carried out in time frame I was given and I appreciate the complimentary wash and vacuum

12 March 2022

service

5

Have bought my minis from Bowkers at Preston and have always had excellent service from sales to service. Staff always pleasant and happy to please and made to feel as a valued customer.

12 March 2022

service

5

All staff are very friendly & polite , you feel welcome at Bowker.

12 March 2022

sales

5

I was well informed about everything in advance and the changeover could not have been simpler

12 March 2022

sales

5

Simon kept me informed all the way through from picking the car to collection.

12 March 2022

service

5

The service was easy to book and Bowker were very efficient on the day. I stayed in the centre and was welcomed and offered coffee. In less than two hours my car was ready to go. Amazing service!

11 March 2022

service

5

A puncture was diagnosed and repaired

08 March 2022

sales

5

I couldn't ask for better communication

08 March 2022

service

5

They checked and found other things that needed doing under warranty

07 March 2022

service

5

Kept informed

07 March 2022

service

5

I am a returning customer, having owned my Cooper S for three very satisfied and enjoyable years of problem free motoring. I found in existence the same level of friendly, but also efficient and informative assistance, I had encountered previously.

06 March 2022

service

5

All aspects of service dealt with efficiently.