Everything went smoothly
Everything went smoothly
They explained that it did not require discs only pads very honest. Also pointed out it would be cheaper to replace rear pads because the system does not pick up rear pad wear and it would compromise the discs later on. Video check, valet excellent.
There were a few delays due to the ongoing situation in Ukraine but I was kept informed every step of the way - amazing service!
Great service and friendly staff
All done as explained and on time
Great service team, they alway sort out any problems easily.
Bowkers provided service extras that I was not expecting but which I very much appreciated.
Very fair, doing only the required tasks.
The staff where able to sort out my tyre problem even though they where busy .
Very happy with customer service
Visit to Preston MINI is always a pleasure always a friendly warm experience.
Really quick, staff kept me informed and the video was of a high quality.
Pick up And drop Off service was very efficient
I generally deal with Tuesday who is always attentive, enthusiastic and honest. She keeps me informed all the way through and makes sure I am well looked after. From the meet and greet to the collection of my car afterwards - an absolute pleasure
Great service from all members of the team, but particularly great service from Richard and Kirstin.
First rate work by workshop staff
Simon Collinson was extremely helpful and pleasant and responded to any emails or calls straight away.
Mot all sorted
I was dealt with promptly on arrival. Very helpful and friendly staff. Detail report on vehicle.
The Service colleague, Thursday, was extremely pleasant, helpful and professional. The service and mot were carried out very well and in the time stated. Overall a very positive experience and great customer service provided
Welcoming staff, knowledgeable at service desk. Very helpful as o asked for tyre pressure to be checked also.
I drove SAAB's for more than 20 years and part of the reason I did was because in the day they had the best after care customer service and since they closed in 2010, I've never found anyone who could better them but I have now with BMW Bowker
I had an the information I needed about my car. The video of my MOT was good and I understood what I was being told
Very smooth and efficient hand over
An easy experience from start to finish.
No worries, everything done well and in good time.
Good service and ready on time
The dealership is always helpful and is very quick at booking you in and returning the car.
Excellent no issues at all
Service carried out in time frame I was given and I appreciate the complimentary wash and vacuum
Have bought my minis from Bowkers at Preston and have always had excellent service from sales to service. Staff always pleasant and happy to please and made to feel as a valued customer.
All staff are very friendly & polite , you feel welcome at Bowker.
I was well informed about everything in advance and the changeover could not have been simpler
Simon kept me informed all the way through from picking the car to collection.
The service was easy to book and Bowker were very efficient on the day. I stayed in the centre and was welcomed and offered coffee. In less than two hours my car was ready to go. Amazing service!
A puncture was diagnosed and repaired
I couldn't ask for better communication
They checked and found other things that needed doing under warranty
I am a returning customer, having owned my Cooper S for three very satisfied and enjoyable years of problem free motoring. I found in existence the same level of friendly, but also efficient and informative assistance, I had encountered previously.
All aspects of service dealt with efficiently.