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Customer Reviews.

sales

5

Really happy with the service. Always received updates and when I picked it up he was quite thorough with the handover.

05 January 2019

service

5

Job completed as expected and I was kept informed throughout the day

05 January 2019

service

5

Took slightly longer than anticipated

04 January 2019

service

5

The mini had developed a major fault and needed anew engine. John took all the stress out of it and liased with Mini to get the problem sorted.

02 January 2019

service

5

I was very pleased with the service I was given at Bowker Preston. The service adviser (John) was exceptionally good at his job and made the whole process effortless. He is a real credit to Bowker MINI.

27 December 2018

service

5

Competent and efficient

27 December 2018

service

5

Nothing g to much trouble

26 December 2018

service

5

Hassle free service

22 December 2018

service

5

Overall fantastic service and excellent customer facing skills

21 December 2018

service

4

Professional and friendly

21 December 2018

service

5

Kept up to date with service progress and any unexpected expenses.

21 December 2018

service

5

Good staff very helpful

19 December 2018

service

5

There's nothing else they could have done to make my experience better. It was first class.

19 December 2018

service

5

Reasonable price for peace of mind. Even valeted the car.

18 December 2018

service

3

We took the discounted option for a “winter preparation” pack whilst the car was in for service. This includes a solution applied to the windscreen which has left the wipers shuddering across the glass and ineffective clearing of rainwater.

18 December 2018

sales

5

The car was delivered earlier than expected, so a great surprise!

18 December 2018

service

3

I was a little confused about if my car passed and recommendations I feel a little in the dark.

18 December 2018

service

5

Everything went according to plan and on time.

17 December 2018

service

5

Everything was done perfectly

17 December 2018

service

3

Previous cars I have purchased from mini included the TLC service pack with the car. The new mini I have recently purchased does not include the TLC service pack. I had to pay for the TLC service pack separately but before that I was offered the gara

16 December 2018

service

5

I was given the diagnosis and was advised about the most crucial things that needed urgent work, was involved in decision making.

15 December 2018

service

5

Everything was dealt with in a professional way

15 December 2018

service

5

Very satisfied. Problem was resolved with no complications.

14 December 2018

service

5

Professional & friendly service - as always!

10 December 2018

service

5

It’s always been a pleasant experience, nothings too much trouble.

08 December 2018

service

5

Efficient seamless service with exceptionally friendly staff

07 December 2018

service

5

Everything was how they said

06 December 2018

service

4

Short service all sorted quickly

06 December 2018

service

5

I was received well by the staff member.He has answered my questions well.Friendly, prompt and polite customer service

04 December 2018

service

5

kept to timingsoffered drink and staff very friendly

04 December 2018

service

5

Great service friendly and even got a taxi on the house to town.

04 December 2018

service

5

More than happy with service provided

03 December 2018

service

3

It would seem that according to the check sheet all that was done was to raise the car on the ramp,no filters or fluids were changed,Vehicle has done 22k.

03 December 2018

service

4

Because service is consistent, the staff are friendly, helpful, and communicate well.

30 November 2018

service

5

Friendly and helpful staff and excellent service

28 November 2018

sales

5

Salesman very helpful and efficient.

28 November 2018

service

4

A nail was located on tyre prior to a long journey I was about to do

28 November 2018

service

4

Waiting

27 November 2018

service

5

Done in the time stated. Cleaned my car inside and out.

27 November 2018

service

5

Not able to drive at present so car collected and returned to my home

27 November 2018

service

4

Quick and efficient service of my vehicle, professional throughout

27 November 2018

service

5

friendly staff

24 November 2018

sales

4

The sales person was very polite, courteous and patient. He was able to answer all my questions. However, upon collection of the car I was somewhat disappointed with the state of the interior - it was dusty and should have been valeted better.

22 November 2018

service

5

Quick efficient process.

22 November 2018

service

5

As above. All the staff are friendly and efficient. Comfortable surroundings and relaxed atmosphere.

21 November 2018

service

4

All details dealt with and kept us well informed of progress, etc.

20 November 2018

service

5

The service was excellent, all staff friendly and welcoming, and service received . I got my dates mixed up, brought the car earlier in error. They made time to action the recall and updates to the car instead of coming back on the correct date.

20 November 2018

sales

5

I was kept up to date of all the process through phone calls and emails. Amber Davenport who was my sales rep was great with all areas and knowlegeable on all aspects of the mini.

20 November 2018

service

5

Since day one of the purchase of my mini I have received great customer service, both from Sales but especially the Service Team. I have always been treated with courtesy and politeness always providing a courtesy collection/return of my car.

20 November 2018

sales

5

the gentleman who sold me my mini was very helpful and considerate