Service and MOT carried out satisfactorily and on time

friendly, fast complete service

Very lovely staff.

The clean and efficient way you handled our mini clubman

Considerate, efficient service

Long wait as only 1 person on service desk.

Excellent service by everyone on site

The service personnel looked after my vat very well. It came back to me very clean and well presented.

As above. Shame that BMW wouldn't put the manufacturing defect right on my allow wheels (where the lacquer is too thin and is peeling off).

Very happy with Customer Service.

Brilliant again Simon was fantastic

Don't understand why wiper blade was not replaced

Friendly helpful team but an incorrect diagnosis of a faulty part meant my car was in service over two days, booked in for 1 day, waiting for the correct replacement part. A 3 star rating pushed up to 4 by the availability of a courtesy car.

Car was picked up and delivered in a timely manner, car was cleaned to a good standard

Obvious

Was disappointed to have the Mini handed back to me without it having been cleaned after it's service

The tlc pack that comes with your car is so reassuring during that time you have your car but Bowker mini make everyone feel special with all the special extra service they freely deliver which of course includes friendly smiles!!

First class service when i had a query=dealt with very efficiently

very satisfied

They knew what I wanted worked extremely hard to sort out the right deal for me.

Good communication and everything explained

As the local face of Mini they do a fantastic job. Always welcoming and polite, always thorough. The customer area is very comfortable.

Like the added touches of car being cleaned

Again I have always found alll staff very friendly and helpful.

Car was washed after service and all minor issues sorted

The staff were very friendly and efficient. I left the garage to have a walk along the river and they took my mobile number ot advise when the car was ready.

Staff very efficient

The service staff and technician were extremely professional polite and helpful

Asked them to put air in my tyres but the girl who answered the phone said they wouldn't do that. I insisted they must because I struggle to put air in my tyres. I am assuming that they did this. If she had been accommodating I'd had score higher.

All staff I dealt with were lovely and friendly, no slight on them. The 'clean' after my service meant that my car boot was mouldy when I opened it two days later as it was left sopping wet and was a nightmare to clean.

Efficient service

There was nothing to fault

No nonsense experience, quick, timely. I would like access to my service history.

Great service

Fitted me in last minute, prompt work and car handed back immaculate

We mentioned an issue with some seals on the rear quarters & were offered a complimentary valet. When we arrived to the seals hadn't been sorted and it hadn't been valeted. We had to wait for it to be sorted

The works where completed within hrs.

The service received on collection of my car exceeded the unsatisfactory experiences.

The fact that I prefer to travel from London to ensure the Bowker Preston centre looks after my vehicles says it all really!

Friendly reception, efficient staff when booking in, work done on time, clean car. My only complaint would be the air con was far too cold while I waited for my MOT to be done I had to put my coat on, but was still cold.

Professional and customer focussed

Friendly and efficient

The lady who was assigned to me was very friendly and efficient.

Great explanations, went through everything step by step, delivered to my door

Mini haven't let me down when it comes to service.

Bowkers easy to communicate with

No drama just good service

Not only price matched their original quote for tyres, they bettered the cheapest I could find.

Every-one polite,helpful

Everything was handled very prifessionally