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Accident Management

Being involved in a road traffic accident is both stressful and inconvenient. It can also be the cause of future problems if repairs to your car are not completed by an Approved Bodyshop using genuine parts. As a valued customer we would like to offer you the complimentary service of Bowker Accident Management.

We focus our attention on the quality of the repair to your vehicle and our aim is to minimise any inconvenience that you may experience, unlike insurance companies who will probably focus on the cost. We will help ensure you receive the highest level of customer service that you are entitled to.

If your vehicle is involved in an accident, all we ask you to do is ring 0845 652 4 555 and talk to one of our expert advisors. Our full service includes the following:

• Recovery of your vehicle to an Approved Bodyshop
• Fitment of genuine parts
• Repairs by a qualified and Approved Technician
• A like for like replacement vehicle if the accident was not your fault
• Your warranty will not be affected

The service also includes liaising with both parties’ insurance companies plus recovery of any uninsured losses such as policy excess, loss of earnings for non-fault accidents. We also arrange specialist doctor appointments or physiotherapy in the event of an injury, and provide specialist legal advice for you and any passengers who may have suffered any injury through the accident.


Our accident support team is extremely experienced to guide you through every step of the way providing quality advice wherever needed.